Ok, so I got my money back from my credit card company.. well at least for about 6 weeks that is. I then had a letter from them confirming they would be taking the money out again as I had essentially paid ‘transferwise’ rather than dealing directly with Steorn Limited (?@£$£$%^!@$£%) and my claim was null and void.
I have since sent quite a few further chases to Steorn – and I even had confirmation from Steorn’s CFO that money had been sent as of last week – but still nothing has arrived in my bank account.
I have threatened Steorn with a winding up order, but having set about completing the service documentation for this today, I have discovered that in sunny Ireland, the rules are different to the UK – the minimum you need to be out of pocket by is 10,000 euro’s! (in the uk its a more sensible £750 – and a very effective way of getting your money back).
Anyway, I have filed a Small Claims Court application tonight instead..
What a pain in the arse this all is..